Union Service - Smart Nagorik SaaS
GovTech automation SaaS for government portal interactions and citizen services. Built with Laravel and React.
The Problem
Manual interaction with government portals is slow and repetitive. Union Service automates these tasks, allowing local government offices to handle citizen requests with unprecedented speed.
Development Process
Portal Automation
Engineered a custom browser extension to automate data entry and verification processes on government service portals.
B2B SaaS Core
Integrated the automation engine into a Laravel/React web architecture, creating a scalable B2B solution for administrative offices.
Optimization
Optimized citizen service workflows, reducing manual processing time by over 70% for standard applications.